Toy Show the Musical Statement (Monday 19.12.22)
Toy Show the Musical will resume its shows at the Convention Centre Dublin on Tuesday 20th December at 12.30 with a special sensory friendly performance. It was with deep regret that due to illness in the cast and crew Toy Show the Musical had to cancel a number of shows on Saturday 17th and Sunday 18th of December.
While there is a significant degree of resilience in the cast, where roles can be covered by understudies, given illness persists among a cast of predominantly children, it is necessary to make further adjustments to the schedule this week. On Wednesday 21st and Thursday 22nd we will be reducing the number of shows from three performances a day to two, cancelling the 12.30 show on Wednesday and the 7.30pm show on Thursday.
Ticketsolve, our ticketing partner, will today be contacting those affected regarding rescheduling and refund options. We will of course be offering full refunds. In addition, for those who missed the show due to the cancellations, we would like to offer a 25% discount on tickets to attend a show this week or next. We sincerely hope those affected by the cancellations can find a time to come and see the show.
The Toy Show the Musical team is truly sorry for the real inconvenience these changes have caused. We have been monitoring and responding to ticket holders on social platforms and are very aware of how disappointed and upset families were that the shows were cancelled, particularly at such short notice. The team tried its very best to make the shows happen, but ran out of time and options and had to cancel. The adjustments we are making to the schedule this week are to minimise the risk of that happening again.