Access to RTÉ’s Services for People with Access Needs
As Ireland’s national public service media organisation, RTE provides comprehensive, cost-effective, free-to-air video (television channels, RTÉ Player), audio (radio stations, podcasts) and online services (RTE.ie, RTÉ News App, RTÉ Radio Player) to the public in Ireland and to audiences internationally (live and on demand), an orchestra, transmission networks and publications such as the RTÉ Guide. In so far as it is practical RTÉ strives to make it services and facilities accessible to people living with disability.
For information on RTÉ’s Access Services for content, click here.
For access services related queries, please contact accessfeedback@rte.ie or playerfeedback@rte.ie .
RTÉ hosts an annual meeting with representative groups, which is also open to members of the public.
The majority of our text based online services are speech-enabled.
All of RTÉ studios are wheelchair accessible, as well as all public areas and offices.
If a person with a disability encounters a difficulty in accessing any of RTÉ’s services we will do our best to assist in addressing that issue. If the issue cannot be resolved a formal complaint may be made.
RTÉ Access Services
For more information on RTÉ’s Access Services, click here.
RTÉ is committed to the provision of Access Services across a range of content and genres.
RTÉ is regulated in its delivery of Access Services by Coimisiún na Meán (CnaM). To view CnaM’s access rules, click here.
RTÉ Access Officer
RTÉ is deeply committed to accessibility and has always taken a positive approach to disability and to celebrating all of our communities.
RTÉ has appointed an Access Officer in accordance with the Disability Act 2005 (Section 26).
The Access Officer acts as a point of contact and is responsible for providing, or arranging, assistance and guidance to persons with disabilities who wish to access services provided by RTÉ.
RTÉ’s Access Officer also provides advice and guidance to employees/potential employees to identify and implement reasonable accommodations, where required.
The Access Officer ensures promotion of accessibility through our channels and platforms and works with our Access Team to ensure accessibility of our technologies and campus.
The contact details for RTÉ’s Access Officer are:
Tracey Carr | Email: accessfeedback@rte.ie | Phone: 01 208 3434