Access to RTÉ’s Services for People with Disabilities
Section 26 (1) of the Disabilities Act 2005 requires a public body to provide access to its services to people with disabilities where practical and appropriate.
RTÉ’s services include radio and television channels, online sites, online applications, video and audio streaming services (live and on demand), an orchestra, transmission networks and publications such as the RTÉ Guide. In so far as it is practical RTÉ strives to make it services accessible to people with disabilities.
A high proportion of RTÉ content is broadcast with subtitles for Deaf and hard of hearing viewers. RTÉ also provides daily Irish Sign Language (ISL) news bulletins and a weekly ISL weather bulletin on RTÉ One and VOD. Audio Description is provided for a range of content/genres across all our channels and VOD for Blind and visually impaired audiences.
For access services related queries, please contact accessfeedback@rte.ie or playerfeedback@rte.ie .
RTÉ hosts an annual meeting with representative groups, which is also open to members of the public.
The majority of our text based online services are speech-enabled.
All of RTÉ studios are wheelchair accessible, as well as all public areas and offices.
If a person with a disability encounters a difficulty in accessing any of RTÉ’s services we will do our best to assist in addressing that issue. If the issue cannot be resolved a formal complaint may be made.
RTÉ Access Services
For more information on RTÉ’s Access Services, click here.
RTÉ is committed to the provision of Access Services across a range of content and genres.
RTÉ is regulated in its delivery of Access Services by Coimisiún na Meán (CnaM). To view CnaM’s access rules, click here.
RTÉ Access Officer
RTÉ is deeply committed to accessibility and has always taken a positive approach to disability and to celebrating all of our communities.
RTÉ has appointed an Access Officer in accordance with the Disability Act 2005 (Section 26).
The Access Officer acts as a point of contact and is responsible for providing, or arranging, assistance and guidance to persons with disabilities who wish to access services provided by RTÉ.
RTÉ’s Access Officer also provides advice and guidance to employees/potential employees to identify and implement reasonable accommodations, where required.
The Access Officer ensures promotion of accessibility through our channels and platforms and works with our Access Team to ensure accessibility of our technologies and campus.
The contact details for RTÉ’s Access Officer are:
Tracey Carr | Email: accessfeedback@rte.ie | Phone: 01 208 3434